PLENU Landing Page Terms of Use
About These Terms
These Terms of Use ("Terms") govern your use of the PLENU pre-launch landing page at plenu.online (the "Site"). They apply to all visitors, waitlist signups, and Founding Member interest signups.
These Terms cover our pre-launch landing page only. When PLENU's full subscription service launches (target: August 1, 2026), these Terms will be replaced by our complete Terms of Service. We'll notify you in advance of that change.
The Site is operated by HomeFill LLC, a Tennessee limited liability company doing business as PLENU ("PLENU," "we," "us," or "our"). By using the Site, you agree to these Terms and our Privacy Notice. If you do not agree, please do not use the Site.
1. Who Can Use the Site
To use the Site and sign up for our waitlist or Founding Member interest list, you must:
- Be at least 18 years of age
- Provide accurate information when you sign up
- Have the legal authority to enter into binding agreements
2. Waitlist and Founding Member Interest Signup
2.1 About AI in the Plenu Service
Plenu's full subscription service (launching August 1, 2026) uses artificial intelligence to help households organize their essential supplies. We disclose this clearly:
- AI identity: Plenu's AI-powered household organizer is an artificial intelligence system. It will identify itself as AI at the start of any interaction. It is not a human.
- Not a mental health service: Plenu's AI will not represent itself as — and is not — a therapist, counselor, psychologist, social worker, or other licensed mental health professional. If you or someone in your household is experiencing a mental health crisis, please contact the 988 Suicide and Crisis Lifeline (call or text 988) or visit your nearest emergency room.
- Scope limited to household logistics: Plenu's AI is designed to help you manage household supplies, subscription preferences, and delivery logistics. It is not designed for, and will not be used for, medical advice, mental health counseling, financial advice, or legal advice.
This disclosure is provided in anticipation of the Tennessee Mental Health AI Misrepresentation Act (TN SB 1580, effective July 1, 2026) and the EU AI Act Article 52 transparency requirements (effective August 2, 2026 for Limited Risk AI systems).
Signing up for our waitlist or expressing Founding Member interest is NOT a purchase or a binding subscription. Specifically:
- Waitlist signup means we may contact you when PLENU launches; it does not create a subscription or payment obligation
- Founding Member interest signup expresses interest in becoming a Founding Member; it does not lock in pricing, guarantee a Founding Member slot, or create any payment commitment
- Tier preference (Solo, Plus, Family, XL) is collected for capacity planning. You may select a different tier when you actually subscribe
- We will contact you before any subscription begins or payment is charged
- PLENU determines when and how to onboard waitlist and Founding Member interest signups based on launch capacity and operational readiness
Our Privacy Notice describes how we collect, use, share, and protect the information you provide through the Site. The Privacy Notice is incorporated into these Terms by reference.
3. Acceptable Use of the Site
You agree to use the Site responsibly. You will not:
- Use the Site for any unlawful purpose
- Submit false, misleading, or fraudulent information (including signing up with fake email addresses or impersonating someone else)
- Use automated tools (bots, scrapers, crawlers) to access or harvest data from the Site without our written consent
- Use the Site or its content (including images, copy, brand assets, pricing, or design) to train, fine-tune, or evaluate any artificial intelligence or machine learning model without our prior written consent
- Interfere with, disrupt, or circumvent any security feature of the Site
- Use the Site in any manner that could damage, disable, or impair our servers, networks, or service providers
- Reverse engineer, decompile, or attempt to extract source code, design, or trade secrets from the Site
- Use the Site to harass, abuse, threaten, or otherwise harm any person
- Sign up multiple times to manipulate waitlist position, scarcity counters, or Founding Member ordering
We reserve the right to remove waitlist signups, Founding Member interest signups, or block access to the Site if we believe you have violated these Terms.
4. Intellectual Property
4.1 PLENU's Intellectual Property
The Site, including all content, design, layout, copy, photography, illustrations, logos, brand names (including "PLENU"), graphics, and other materials, is owned by PLENU or its licensors and is protected by copyright, trademark, trade dress, and other intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to access and view the Site for your personal, non-commercial purposes only. All rights not expressly granted are reserved.
4.2 No Reproduction or Distribution
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, or transmit any material on the Site without our prior written consent, except that you may share the public landing page URL (plenu.online) with others.
4.3 Feedback and Suggestions
If you send us feedback, suggestions, ideas, or other input about PLENU through any means (email, contact form, social media, or otherwise), you grant PLENU an unrestricted, perpetual, irrevocable, transferable, royalty-free license to use that feedback for any purpose, including commercial purposes, without compensation, attribution, or accounting to you. We are not obligated to use, implement, or respond to feedback.
4.4 Copyright Infringement and DMCA Notices
If you believe content on the Site infringes your copyright, send a written notice meeting the requirements of 17 U.S.C. § 512(c)(3) to our designated DMCA agent:
- DMCA Designation Number: DMCA-1074420 (HomeFill LLC dba PLENU, registered June 19, 2026)
- Mail: HomeFill LLC dba PLENU, Attn: DMCA Agent, 2141 Century Farms Pkwy, Ste 1013-113, Nashville, TN 37013
- Email: legal@plenu.online (subject line: "DMCA Notice")
A valid DMCA notice must include: (a) physical or electronic signature of the copyright owner or authorized agent; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the allegedly infringing material and information sufficient to permit us to locate it; (d) your contact information; (e) a statement that you have a good-faith belief that use is not authorized; and (f) a statement under penalty of perjury that the information is accurate and you are authorized to act.
We follow the notice-and-takedown procedures of the Digital Millennium Copyright Act, including processing valid counter-notifications.
5. Disclaimers
THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- PLENU disclaims all implied warranties, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement
- PLENU does not warrant that the Site will be uninterrupted, secure, error-free, or free of harmful components
- PLENU does not guarantee that you will be onboarded as a Founding Member, that PLENU will launch on any particular date, or that subscription terms or pricing communicated on the Site (including FM benefits referenced) will be available when you are eventually offered the opportunity to subscribe
- Statements about PLENU's future products, launch timing, or Founding Member benefits are forward-looking and subject to change
Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the above exclusions may not apply to you to the extent prohibited by law.
6. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLENU AND ITS OFFICERS, MEMBERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
In no event shall PLENU's aggregate liability arising out of or relating to your use of the Site exceed One Hundred U.S. Dollars (US $100). This cap applies cumulatively across all claims and does not multiply per claim or per incident.
This limitation does not apply to liability that cannot be limited or excluded under applicable law, including liability for personal injury, gross negligence, willful misconduct, fraud, or statutory damages under applicable consumer protection laws.
Some jurisdictions do not allow limitation or exclusion of liability for certain damages; in those jurisdictions, the above limitations apply only to the maximum extent permitted by law.
7. Indemnification
You agree to indemnify, defend, and hold harmless PLENU, its officers, members, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of: (a) your violation of these Terms; (b) your violation of any applicable law; (c) your violation of the rights of any third party; or (d) any false information you submit to us.
8. Third-Party Links and Services
The Site may contain links to third-party websites or services not owned or controlled by PLENU. We are not responsible for the content, privacy practices, or terms of any third-party site. Your interactions with third-party sites are at your own risk and subject to those sites' terms.
9. Site Availability and Changes
We may modify, suspend, or discontinue the Site (or any part of it) at any time, with or without notice. We may change the look, content, or functionality of the Site, add or remove features, or take down the Site for maintenance. We are not liable for any modification, suspension, or discontinuation of the Site.
10. Governing Law and Venue
These Terms and any action related to them are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles. You and PLENU agree to the personal and exclusive jurisdiction of the state and federal courts located in Davidson County, Tennessee, for any disputes arising from these Terms or your use of the Site.
Note: When PLENU's full subscription service launches (target: August 1, 2026), our complete Terms of Service will include a mandatory arbitration clause and class action waiver for subscriber disputes. These Landing Page Terms of Use do not include arbitration provisions — disputes related to landing page use are governed by the courts of Tennessee.
10.1 Informal Dispute Resolution
Before filing any claim or lawsuit against PLENU related to these Terms or the Site, you agree to first send a written notice of the dispute to legal@plenu.online describing (a) your name and contact information, (b) the nature of the dispute, and (c) the relief you seek. You and PLENU will attempt in good faith to resolve the dispute informally for at least 60 days from receipt of the notice before pursuing any other remedy.
11. Changes to These Terms
We may update these Terms from time to time. For material changes, we will post the updated Terms on the Site with a new "Last Updated" date and, where appropriate, notify waitlist signups by email before changes take effect. Continued use of the Site after the effective date constitutes acceptance of the updated Terms.
When PLENU launches its full subscription service (target: August 1, 2026), these Terms of Use will be replaced by our complete Terms of Service. We will provide advance notice and ask for your affirmative acceptance of the new Terms of Service before applying them to subscription-related matters.
12. Miscellaneous
These Terms, together with the Privacy Notice, constitute the entire agreement between you and PLENU regarding the Site. If any provision of these Terms is held invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be modified, severed; the remaining provisions remain in full force and effect. PLENU's failure to enforce any right or provision is not a waiver of that right. You may not assign your rights under these Terms without our consent; we may assign these Terms freely.
Force Majeure. PLENU is not liable for any delay or failure to perform caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics or public-health emergencies, government action, war, terrorism, civil unrest, labor disputes, internet or telecommunications failures, third-party service provider failures (including hosting, email, or payment processors), supply-chain disruptions, or cyberattacks. If such an event prevents PLENU from performing for more than 60 days, either party may terminate the affected obligations on written notice.
12.1 Electronic Communications Consent
By using the Site, you consent under the federal Electronic Signatures in Global and National Commerce Act (15 U.S.C. § 7001 et seq.) to receive all communications, agreements, notices, and disclosures from PLENU in electronic form (email or posting on the Site). You confirm you have access to a device, current web browser, and an email account capable of receiving and reviewing such communications. You may withdraw this consent at any time by emailing legal@plenu.online; withdrawing consent may require us to remove you from the Site or waitlist.
13. Contact Us
Questions about these Terms? Contact us:
- General: support@plenu.online
- Legal (including dispute notices and DMCA): legal@plenu.online
- Privacy: privacy@plenu.online
- Mail: HomeFill LLC dba PLENU, 2141 Century Farms Pkwy, Ste 1013-113, Nashville, TN 37013
Notices of legal claims or process must be sent in writing to legal@plenu.online AND to the mailing address listed; notices sent only to support@ or other addresses are not effective.
14. California Residents
California residents have additional privacy rights described in the "Your California Privacy Rights" section of our Privacy Notice, including rights under the California Consumer Privacy Act (Cal. Civ. Code § 1798.100 et seq.) and California's "Shine the Light" law (Cal. Civ. Code § 1798.83).